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Customer Cases

Performance figures taken from our customers' own supplier monitoring documents. Each figure below is scoped to one customer's programme and period, and the source, period and definition are stated next to it.

3
Independent customer scorecards
A
Top classification, 98.15 / 100
Case 02 only · H1 2026
100%
Quality score
Case 03 only · 2025 and 2026 YTD

Each figure belongs to one customer's scorecard, over the period stated with it. The three cases do not use the same metrics: they measure on-time delivery and quality with different definitions, over different periods and at different receiving locations, so the figures must not be read as one combined result or as a plant-wide rate. The period, scope and definition of every number is stated next to it in the case below.

Case 01

European Precision Drive Systems Manufacturer

Precision Motion & Drive Systems Monthly Supply Program

A European manufacturer of high-precision motors and drive electronics — supplying motion systems for medical devices, industrial automation, robotics, and e-mobility.

On-Time Delivery
100%4 consecutive months
Quality Level (Jul 2026)
96.5%13 of 14 batches at 100%
Deliveries (Jul 2026)
14all on time
Batch Size
2.5kup to 2,500 pcs / delivery

What We Supply

  • Precision motor housings & flanges
  • Bearing flanges
  • Stator housings
  • Encoder sleeves & housings

How It's Verified

The customer operates a continuous supplier monitoring program measuring On-Time Delivery (OTD) and Quality Level (QL) every month. The figures below come from the customer's official monthly supplier evaluation (July 2026 — the most recent month the customer has reported), which benchmarks us against a demanding OTD target.

Case 01 · definitions. Period: Aug 2025 to Jul 2026 (trailing 12 months), cut-off 31 July 2026. Scope: this customer's own supplier monitoring programme, measured on deliveries into its European plants. OTD is the percentage of deliveries the customer recorded as on time against its own target date; QL is the monthly quality points scored by the customer's incoming inspection, expressed as a percentage. Neither figure is a part acceptance rate, and monthly rates are not weighted by delivered quantity. The customer's identity and the part numbers are withheld in line with our confidentiality commitment.

On-Time Delivery (OTD) — Trailing 12 Months

Monthly OTD per the customer's supplier evaluation (Aug 2025 – Jul 2026). Simple average of the 12 monthly rates: 95.6%. This is the arithmetic mean of the monthly percentages — it is not a volume-weighted annual rate, and it is not the part acceptance rate. 100% was recorded in 7 of the 12 months, including the last 4.

Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
Jun 26
Jul 26
Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26Jul 26
100.0%90.0%75.0%100.0%100.0%94.7%93.8%94.1%100.0%100.0%100.0%100.0%

Quality Level (QL) — Trailing 12 Months

Monthly quality points scored by the customer's incoming inspection (Aug 2025 – Jul 2026). In July 2026, 13 of 14 delivered batches scored a full 100 quality points; the monthly QL reached 96.5%. QL reached 100% in 5 of the 12 months.

Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
Jun 26
Jul 26
Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26Jul 26
83.5%83.3%94.8%100.0%100.0%81.8%96.9%94.2%97.4%91.8%88.4%96.5%
Case 02

European Motion Control Technology Manufacturer

Top Classification "A" Supplier Quality Report · H1 2026

A motion control technology manufacturer with European operations — supplying precision motion products for industrial, mobile and medical applications.

98.15
/ 100
Classification A
Criteria Performance Score
On-Time Delivery (OTD) 98.89% 34.62
Quality 96.67% 33.83
Support 100.00% 20.00
Pricing 97.00% 9.70
Total Score — 98.15

How It's Verified

The customer evaluates suppliers twice a year on four weighted criteria — On-Time Delivery, Quality, Support and Pricing — and awards a letter classification. The scorecard above comes from the customer's official supplier evaluation for H1 2026, in which WINTEC again achieved the highest "A" classification awarded by the customer.

Case 02 · definitions. Period: H1 2026 (January to June), as reported by the customer. Scope: this customer's supplier evaluation covering the parts we supply to it. The performance column is the customer's own measured result for each criterion; the score column is that result converted with the customer's published weighting. “A” is a letter classification awarded by the customer, not a certification of our quality system.

Case 03

North American Water Solutions Manufacturer

Case 03 · quality 100% (2025 & 2026 YTD) Supplier Scorecard · 2026

A water quality, safety and flow control solutions manufacturer headquartered in the USA — producing valves, regulators and fittings for residential, commercial and industrial water systems.

Quality (2025)
100%full year
Quality (2026 YTD)
100%year to date
On Time & Early (2025)
87.5%on time 76.7%
On Time (2026 YTD)
69.4%on time · US plants
KPI 2025 2026 YTD
On Time % 76.70% 69.44%
On Time & Early % 87.50% 80.56%
Late % 12.50% 19.44%
Quality % 100.000% 100.000%

Monthly figures for 2026 are withheld pending source check

The customer's scorecard is also reported month by month. Two of the figures we previously published for July 2026 could not be reconciled with each other — one source reported a monthly on-time rate of 50% while another reported the same month as fully on time, and a 0% late rate was reported alongside a 50% on-time rate. Until the original monthly evaluation is re-checked and the scope and denominator for that month are confirmed, we do not publish a monthly figure for 2026. The 2025 full-year and 2026 year-to-date figures shown above are internally consistent (on time + late = 100%) and are published with the definitions below.

What We Supply

  • Stainless valve bodies & valve seats
  • Control valve shafts & stems
  • Precision pins, links & spring components
  • Taper washers, covers & fittings

How It's Verified

The figures above come from the customer's official supplier performance scorecard, which tracks on-time delivery and quality every month across its US receiving plants.

Case 03 · definitions. Period: 2025 full year, and 2026 year to date as reported by the customer. Scope: deliveries into this customer's United States production plants. On Time % is the share of deliveries the customer recorded as arriving on or before the target date; On Time & Early % additionally counts early arrivals; Late % is the balance. Quality % is the customer's own monthly quality score — it is a supplier score, not a part acceptance rate and not a defect rate measured by us. Annual figures are stated as published by the customer, not re-averaged by us.

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